England, Warwickshire - £24,000 - £28,000 per annum
Our client based in Warwick seeks an experienced Credit Controller.
The ideal candidate should have experience of dealing with high volume, high value accounts.
Main duties of the role include:
"Dealing with internal queries about payments
"Ensuring that customers pay correctly and on time
"Ensuring that debts are paid in a timely manner
"Assisting in the setting up of the credit control system
"Meeting cash and debtor day targets set by the Company
"Chasing overdue invoices by telephone, email and letter, within agreed timescales
"Maintaining accurate records of all chasing activity
"Regularly making contact with customers to ensure all relevant debts are managed as necessary
"Identifying changes in payment patterns and proposing appropriate actions to avoid indebtedness
"Handling disputed bills and negotiating to make payment within the agreed terms
"Providing accurate advice on billing queries - referring to relevant departments
"Responding promptly and effectively to both customer and internal enquiries
"Providing ad-hoc reporting as and when requested by management
"Undertaking account reconciliations as required
"Ensuring monthly processing deadlines are met as required
"Sending out monthly client statements/letters, as may be agreed from time to time
"Developing the credit management capability within the Company
"Other duties as delegated from time to time by the Managing Director, Finance Director, Company Accountant or any other authorised person designated in their absence
"Initiating legal action if customers stop or are late in making payments, as per company procedure, to ensure collection of money owed (if necessary). Reporting cases of bankruptcy to higher management to get direction about the strategies to consider in order to recover as much as possible.
"Regularly reviewing the company's debt recovery procedures.
Required Skills and Experience
"Working knowledge of good Credit Control procedure and practice, as recommended by the CICM
"Basic knowledge of book-keeping, accounting procedure and applicable law
"Proven organisational and prioritising skills, with the ability to work under pressure and to strict deadlines
"The ability to work both independently and as part of a team
"Excellent written and verbal communication skills
"Good attention to detail
"Good level of literacy and numeracy
"Honesty and integrity at all times
"Strong IT skills, including proficiency in the use of Microsoft Excel and Outlook
This is a permanent, full-time role at 40 hours per week.