England, West Midlands, Coventry - £11 per hour
Coventry City Centre
£20,284 per annum
We are currently looking for a confident, reliable individual to join our Finance Department as a Finance Assistant to assist the Credit Control Team, ensuring that records are correct and up-to-date and managing the debts so as to ensure good collection rates and low irrecoverable debt. This will include dealing with queries from commercial activities, students, sponsors and collection agents.
Main Duties and Responsibilities:
*Maximise cash collection; reduce and maintain 90+ days debt to prescribed levels.
*Deal with customer queries in a timely manner and escalate to relevant service provider where appropriate. Following up with service provider to ensure that queries have been dealt with, undertaking regular meetings with service providers as required.
*Preparation of debtor control lists. Continually review the aged debt reports and produce detailed analysis of outstanding debtors.
*Liaise with debtors through e-mail, letter, SMS, telephone and face-to-face meetings regarding outstanding amounts.
*Work closely with other members of the Finance Team to ensure that debtors' queries are resolved quickly and that cash is correctly allocated against invoices in a timely and accurate manner.
*To undertake the timely and accurate production and processing of credit notes, refunds or other adjustments as required.
*Manage the debts that have been passed to the debt collection agents/solicitors.
*Manage credit control month end routines in accordance with the published timetable.
*Responsibility for recommending bad debts to be written off in accordance with financial regulations.
*Qualified to A level or demonstrable relevant experience.
*Experience of working with large databases.
*Good telephone manner.
*Good numeracy and systems skills
*Good working knowledge of Microsoft Outlook, Excel and Word.
*Completion of tasks within a timely and accurate manner.
*Ability to work under pressure to achieve deadlines,