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England, West Midlands, Coventry - £9 per hour

Posted: 03/01/19

Coventry City Centre
Part Time

We are currently looking for two part time receptionist to cover a reception area across the week, including weekends on a shift basis 5pm-11pm for service apartments based in the Coventry City Centre for our client.

Main duties:
-Welcoming and assisting with any enquiries over the phone or face to face from customers/visitors in a professional and courteous manner. You will also be making courtesy calls to all checked in customers to ensure high standard of service provided.
-Reporting any maintenance issues, within policy/protocol and assisting the customer with anything they need.
-Responsible for any keys to the apartments, ensuring correct distribution at check in point and ensuring all keys are returned upon checking out.
-Responsible for the receipt, sorting and distribution of all incoming mail and parcels.

The candidate:
-Confident communicator, with significant experience of providing high levels of customer care.
-Hotel/hospitality experience is essential.
-Flexibility over 7 days is required.
-Excellent organisational skills required.
-Clear professional telephone and face-to-face manner.

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